How Our Facebook Messenger Chatbot Increased Leads for Eco Grant UK By 312%

"We don’t have the manpower to deal with that many leads. The fact that we had a bot made this possible." - Mian Nasir Ilyas, Founder & CEO

Eco Grant UK helps people gain access to government grants for eco-friendly home renovations. Their primary means of generating leads was knocking on doors, but COVID forced a move to phone calls.


This meant long wait times as ineligible people swarmed the phone lines. Digital marketing campaigns were impossible, as the call centre was already stretched the limit.


"Before Acuto contacted us we were getting swamped, and we couldn’t have dreamed of this kind of growth!" - Faisel Shuib, Founder & IT Architect

Our chatbot thoroughly vetted users who were interested in signing up for the scheme before asking for their details and adding the data to a CRM, from which agents could contact eligible leads. The bot speaks 9 languages, making it possible to target very specific demographics.


The bot only provided a direct phone number to users who were 100% eligible, doing the work of 3 salespeople!



Results


✔ +£450K Revenue


✔ +312% Leads month on month


✔ 5K Leads in one month




Got any questions❓Email us at info@acuto.io!

18 views0 comments