coded for you

by experts

Imagine talking to your customers at scale.

 

Capture more business and create a better service experience by tapping into the most significant communication trend today. As a full-service agency, we'll take your chatbot ideas from conversation flow and design through to testing, setup, and integration.

67%

of people say chat is the most convenient way to contact a business

1 in 2

people are more likely to shop with a business they can message directly

56%

would rather chat with customer service than have to speak to representatives on the phone

Support

 

Reduce operational costs

Pass control over to support staff when FAQs are not enough​

24 x 7 ​service during off hours

Connect to FAQ page 

 

We set up a Google Sheet so you can always add and remove FAQs as needed

Seamless integration with existing live chat apps

Marketing

 

Grow your brand

Run ​Facebook ads that open a chat with a bot

 

Reach new users in a format that's much more engaging than a regular ad

Seamless Messenger integration

 

Messenger has 80 % open rates and 25% CTR beating every other channel

Sales

 

Drive sales revenue

Help customers choose​ and link to products on your website

Prequalify prospects so your sales team can focus

Guide prospects through your website​

Increase sales and pass over seamlessly to a sales rep for more complex deals​

 
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custom chatbot developers

Case Study: Eco Grant UK

"Before Acuto contacted us we were getting swamped, and we couldn’t have dreamed of this kind of growth!"

Faisel Schuib, Founder & IT Architect

Eco Grant UK helps vulnerable people gain access to government grants for eco-friendly renovations to their homes, which many are not aware of.

Their primary means of generating leads was by knocking on doors, but COVID forced a move to phone calls. Unfortunately, this meant long wait times for customers and an inefficient sales process as ineligible people swarmed the phone lines. Our chatbot thoroughly vetted users who were interested in signing up for the scheme before asking for their details and adding the data to a CRM. 

Integrations

We build text-based and voice-based AI chatbots for major messaging and telephony platforms. Want to integrate an existing application that is not on the list? We can build an API-based custom integration as well – contact us for details. 

Text based

custom chatbot developers messenger

Messenger

custom chatbot developers twitter

Twitter

custom chatbot developers kik

Kik

custom chatbot developers skype

Skype

custom chatbot developers slack

Slack

custom chatbot developers hangouts

Hangouts

custom chatbot developers telegram

Telegram

custom chatbot developers viber

Viber

custom chatbot developers line

Line

custom chatbot developers cisco

Cisco Spark

Telephony

custom chatbot developers twilio

Twilio

custom chatbot developers genesys

Genesys

custom chatbot developers audioflow

AudioFlow

custom chatbot developers signalwire

SignalWire

custom chatbot developers voximplant

Voximplant

custom chatbot developers avaya

Avaya

 
 
 

The Acuto Difference

custom chatbot developers unique

Build Quality

 

Complex conversations and natural interaction

custom chatbot developers experts

Testing

 

Where do people drop off? What copy works?

custom chatbot developers multiple platforms

Platforms

 

Natively integrate with 10+ platforms

custom chatbot developers ai

AI

 

Enhance reporting with data on 5 emotions and sentiment

custom chatbot developers api

APIs

 

Integrate existing apps or services via APIs

custom chatbot developers advanced

Analysis

 

Exit rates per question and conversation flow 

Powered by AI and Advanced Tech

We use natural language processing. Our bots speak multiple languages and the

backend is built for scale, resilience, and flexibility. 

Google Dialogflow

Natural language processing

Conversation logic

Advanced features

Analytics

Any channel

Any language

node.js

Java script engine

responds to users

connect to APIs

Allows coded responses

APIs

Custom data

Feeds

 

Features and Options

Options

User journey 

Questions

Answers

APIs

Languages

Standard

Single, less 

interactive

~ 10 

Does not

remember

None

English 

Advanced

Multiple, very

interactive

10 - 20 

Remembers

answers

APIs

English

Very complex + engaging

Many

Remembers

answers

Complex APIs

Multiple

 

Book a meeting with our team